100% Unconditional Money Back Guarantee
For Retail Customers

If you dislike the product(s) you receive from us for any reason, just return it (them), IN THE ORIGINAL PACKAGING, for a full credit, of the purchase price of your item(s) or replacement with an item of similar value. Your choice.
We really like the things we sell and are confident you will too.
Feel free to experiment.
Try things you are not sure of.
Postage is all you will be responsible for if it does not work out.
To make a return you must call or write us at the address and phone number on your invoice. Just let us know you will be returning merchandise in its original packaging and tell us how you would like us to handle the return. We will gladly follow your instructions, no questions asked. You will be given a return authorization number which must accompany the return, so we will know how to process it when it comes in.
This guarantee is valid for orders in the continental United States only.
Foreign customers and those in Alaska and Hawaii will receive credit on merchandise only, no replacement option is available due to the high cost of shipping.

Conditional Guarantee For Wholesale Customers

Returns will be accepted from wholesale customers, within 30 days of receipt of goods, based on the following circumstances and conditions:
1) If the goods are damaged in transit or otherwise defective they may be eligible for a full or partial refund. We may ask for documentation of the damage and or to have the freight carrier inspect the goods. You may return any damaged items for a full refund plus reasonable shipping costs. If a discounted price can be agreed upon you may be eligible for a partial refund.
2) At will returns, based on no defect in the products, will be subject to a 20% restocking fee and return freight costs will be born by the customer.
3) No return will be accepted without prior authorization. Please call us at (800) 366-4541 to make arrangements for your return.